unforeseen circumstances happen.

Back-up childcare is an essential part of a family’s emergency preparedness plan and can help parents balance their work and family responsibilities.

Back-up childcare refers to alternative childcare arrangements that are put in place to cover for situations where a child's regular caregiver or child care center is unavailable or unable to provide care. This can be due to various reasons such as illness, vacation, unexpected closures, or emergencies.

Back-up childcare is important for several reasons:

  1. Unexpected disruptions: When a child's primary caregiver, such as a parent or regular babysitter, is unavailable due to illness, emergency, or any other unforeseen event, back-up childcare can help ensure that the child is still cared for and safe.

  2. Flexible work arrangements: In today's fast-paced work environment, many employers offer flexible work arrangements such as telecommuting, part-time work, or compressed workweeks. Having back-up childcare options can help working parents take advantage of these arrangements without worrying about leaving their child unattended.

  3. Peace of mind: Having backup childcare in place can provide peace of mind to parents, knowing that they have a plan in case of an emergency or unexpected event.

  4. Reduced stress: Knowing that there is a back-up plan in place can help reduce stress and anxiety for parents, as they don't have to worry about juggling work and childcare responsibilities in case of an unexpected event.

FAQs

The Nanny Lab back up childcare

How does back-up care work?

When you join our The Nanny Lab’s back-up childcare program, you are always covered. Requesting a back-up nanny is available 24/7 with guaranteed coverage. Once you request back-up coverage, we confirm your professional nanny that will arrive to your home. No more last minute childcare emergencies!

How much notice do I need to book a back-up care nanny?

You can request a back-up care nanny at anytime. Our back-up care request team members are ready and looking forward to supporting your family navigate last minute childcare challenges. We will do our best to have a caregiver at your door within two hours of your request.

Are back-up nannies vetted?

All of our nannies undergo background checks on both a State and Federal level, undergo a three round interview process that includes orientation and training. In addition to the interview process, three previous childcare references are required, First Aid and CPR certified, as well as participate in quarterly training that includes topics like health, safety, nutrition, professionalism and child development.

Are parents responsible for setting nanny rates and payment?

No! We take care of setting rates for nannies and we are responsible for paying your nanny. We send you an invoice after care that makes for a seamless process.

Can I request a back-up nanny for an event ex. a hotel?

Absolutely! Our nannies will meet you at your requested location such as your home or a hotel in the event you need care at a location other than your home.

Can I request a back-up nanny when I am traveling or for overnights?

Yes, you can request overnight nannies to care for your children when you are not able to. We also do provide care during travel. Reach out to us to see how we can support your childcare travel plans. We’re always happy to help!

Hear it from our families.

  • We have used The Nanny Lab for backup care for our two children for a little over two years now. Each time we were able to have a nanny to our home within an hour and have loved each nanny they’ve sent. Each nanny arrives with activities and fun projects for our children and they both look forward to their visits. Such a great service for last minute childcare needs.

    S. KADDLE

  • We were recommended through a friend for a last minute childcare emergency and had a nanny to our house that same morning. We now use them for any last minute school closures, work emergencies, and back-up care needs. Can’t express enough the support they provide our family.

    L. GUION

  • We love our nanny, Dana and the close communication we have with the managers and staff whenever we need assistance. It’s made our move seamless with finding childcare with essentially no family to rely on when we need a babysitter. - for Imani

    T. Roberston